RESOURCES and RECOMMENDATIONS

The Balanced Scorecard

The Balanced Scorecard  translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change

The 4 Disciplines of Execution

The 4 Disciplines exist for one reason: to execute on a plan in the midst of the whirlwind of distractions. Most people are so busy just maintaining the business—just keeping their heads above water—most of the time they can't even hear you, let alone execute on your most important priorities. The 4 Disciplines focuses your team's energy on a winnable game in the midst of distraction

The 21 Irrefutable Laws of Leadership

“Everything rises and falls on leadership.” The book covers 21 principles that help you to become a more powerful and effective leader, based on Maxwell’s insights from over 40 years of leadership experience, and observations of leaders in business, politics, sports, military etc. There are several important points to note:

• To lead well, you must do all 21 things well.  Yet, no single person can apply all 21 laws perfectly. Besides constantly improving yourself, the other way is to develop a strong leadership team, so that all 21 laws can be satisfied.
• All 21 laws can be learned and mastered.
• Each law stands alone (hence you need not learn them in sequence) but they complement/ reinforce one another.
• The laws bring consequences. People will follow or not follow you, depending on whether you apply or violate the laws.
• The laws need to be applied in real life to form the foundation of leadership.

Dare to Serve

Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry - by daring to serve the people in her organization well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained.

By 2014 average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants and building new units around the world. The difference maker, Bachelder says, was a conscious decision to lead in a new way.

She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this audiobook shows that it's actually challenging and tough minded - a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.

Maxwell Leadership Bible (Hardcover, NIV)

"John Maxwell is a nationally respected expert in leadership. This Bible provides an in-depth look at God’s laws for leaders and leadership. Now, you can get The Maxwell Leadership Bible in the best-selling New International Version. 

In this Bible, Dr. Maxwell explains what a godly leader is and how God is glorified when you accept the role you’re called to. It includes great articles and insights that will become an invaluable part of your leadership library. You’ll find 21 Irrefutable Laws of Leadership and 21 Indispensable Qualities of a Leader with lessons about Biblical characters who exemplified each. Over 100 biographical profiles feature stories that share God’s truth about leadership.

This Bible offers supplemental information on the following topics: Leadership Laws, Servanthood, Teachability, Vision, Control, Convictions, Correction, Credibility, Criticism, Decision Making, Delegation, Discipline, Encouragement, Equipping, Ethics, Planning, Power, Practicality, Pride, Priorities, Purpose, Responsibility, Restoration, Spirituality, Standards, Stewardship, Submission, Teamwork, Tolerance, Trust, Values, Wisdom"

The 15 Invaluable Laws of Growth

Are there tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over fifty years, and for the first time, he teaches everything he has gleaned about what it takes to reach our potential. In the way that only he can communicate, John teaches . . .

• The Law of the Mirror: You Must See Value in Yourself to Add Value to Yourself
• The Law of Awareness: You Must Know Yourself to Grow Yourself
• The Law of Modeling: It's Hard to Improve When You Have No One But Yourself to Follow
• The Law of the Rubber Band: Growth Stops When You Lose the Tension Between Where You are and Where You Could Be
• The Law of Contribution: Developing Yourself Enables You to Develop Others
  

This third book in John Maxwell's Laws series (following the 2-million seller The 21 Irrefutable Laws of Leadership and The 17 Indisputable Laws of Teamwork) will help you become a lifelong learner whose potential keeps increasing and never gets "used up."

Everyone Communicates Few Connect

World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection. In Everyone Communicates, Few Connect, Maxwell shares the Five Principles and Five Practices to develop the crucial skill of connecting, including.

Finding Common ground

Keeping your communication simple

Capturing people's interest

Inspiring people

Staying authentic in all

Your relationships

The ability to connect with others is a major determining factor in reaching your full potential. It's no secret! Connecting is a skill you can learn and apply in your personal, professional, and family relationships-and you can start now!